Your CCTV cameras need regular servicing to be sure they will record top quality images when needed.
Who hasn’t seen the dirty old camera cases with spiders webs covering the lens?
We believe that prevention is better than the cure. We also understand that you take your security seriously. All our installations come with a 12 month warranty and this is extended to 3 years with the inclusion of our maintenance and support packages. As an SSAIB accredited CCTV systems maintainer and installer you can trust us to keep your cameras working at their peak.
Beyond that we offer fire & security takeover and service packages to ensure that even legacy CCTV system are working as they should be.
We don’t just offer your standard support program. We are dedicated to providing our customers with next level service that ensures you experience real peace of mind.
Falcon know your time is valuable, so we won’t have you waiting around for us all day. We keep you updated with our estimated arrival time and most often we are within 10 minutes of ETA.
We aim to leave no sign of our visit; Henry the hoover is a vital part of our kit.
For those customers who have their CCTV systems maintained and serviced, we offer a four hour response should any emergency visit prove necessary.
We can take over CCTV camera systems installed by others, but only after a survey so that we can be sure we can offer a high level of ongoing service.
Anyone can say: “You can trust us…” and “We care“. But most Fire & Security companies see service through the eyes of the engineer not the customer.
Our customers trust Falcon because we make 3 promises:
Every customer gets the first-class service and attention they deserve. And we don’t take on work that will impact this.
Following the announcement of another lockdown, we want to reassure our customers that we will continue to operate as an essential service.
Our engineers are wearing masks and gloves, providing a non-contact service, adhering to the social distancing rules. We will ask a few Covid-19 questions before entering your property.
Our office team will continue to operate remotely between 8:30-17:00 and are happy to assist with any queries you have.