Your CCTV cameras need regular servicing to be sure they will record top quality images when needed.
Who hasn’t seen the dirty old camera cases with spiders webs covering the lens?
We believe that prevention is better than the cure. We also understand that you take your security seriously. All our installations come with a 12 month warranty. This is extended to 3 years with the inclusion of our maintenance and support package.
Beyond that we offer fire & security takeover and service packages to ensure that all the cameras and your CCTV system are working as they should be.
We don’t just offer your standard support program. We are dedicated to providing our customers with next level service that ensures you experience real peace of mind.
We know your time is valuable. We will not have you waiting around for us all day. We keep you updated with our estimated arrival time. Most often we are within 10 minutes of ETA.
We aim to leave no sign of our visit; Henry the hoover is a vital part of our kit.
For those customers who have their CCTV systems maintained and serviced, we offer a four hour on site response should any emergency visit prove necessary.
We can take over CCTV camera systems installed by others, but only after a survey so that we can be sure we can offer a high level of ongoing service.
Anyone can say: “You can trust us…” and “We care“. But most Fire & Security companies see service through the eyes of the engineer not the customer.
Our customers trust Falcon because we make 3 promises:
Every customer gets the first-class service and attention they deserve. And we don’t take on work that will impact this.