When the worst happened and a Marlow family were burgled, they were devastated. But at least there was a tiny silver lining. They could view their CCTV footage for clues to help the police, right?
Wrong. Unfortunately, their system was 8 years old and had never been maintained. The hard drive on the recorder had failed so there was no footage. All the time they thought they’d been protected!
They contacted Falcon straight away. Here’s what we did to make sure this never happened again…
The first thing was a site survey. It was a short trip down the A404 from High Wycombe. Luckily, nobody had found an unexploded grenade under the Marlow Bridge that day! So no hold ups. We talked to the family about their needs and checked where the current cameras were to spot any gaps in security.
From there we created a personalised quote for the perfect system. We don’t do out of the box because no two homes and families are the same!
On installation day we added these modern HD CCTV turret cameras. As SSAIB accredited professionals, we select from only the very best equipment. We use these because they have an impressive range and give superior image quality. They’re made from high spec materials to withstand any weather – this is Buckinghamshire after all!
As the image shows, these cameras are small enough to be discreet but big enough for a burglar to spot and be put off! Prevention is always better than cure. For home security, the best burglar deterrent is a good quality home alarm and CCTV system.
Installation was done with our customary care and everything was left beautifully clean and tidy. But, as we’ve seen, it’s not just about the cameras…
We also connected a new image recording hard drive and ensured that the settings were adjusted for the best results. All Falcon installations come with a 12-month warranty. This is extended to 3 years with our maintenance and support package. For less than the price of a pizza each month you get ongoing peace of mind!
With a good quality CCTV system and Falcon taking care of it, the Marlow family can be sure that their security measures won’t let them down again.
The CCTV system for the Marlow home is connected to an app so the family can view the images on their mobile phones or tablets. Whether they’re in the local 2 Michelin starred eatery – The Hand and Flowers – or lounging by a pool on holiday, as long as they have an internet connection they can keep an eye on their home!
Falcon have been Proudly Protecting Property in the Thames Valley for over 25 years.
We combine cutting edge technology with first class customer service. Our SSAIB accreditation is your guarantee that you’re getting the best for your home and family security. Our many satisfied customers trust us because we make and keep three promises:
Following the announcement of another lockdown, we want to reassure our customers that we will continue to operate as an essential service.
Our engineers are wearing masks and gloves, providing a non-contact service, adhering to the social distancing rules. We will ask a few Covid-19 questions before entering your property.
Our office team will continue to operate remotely between 8:30-17:00 and are happy to assist with any queries you have.