We love mixing cutting edge technology with our first class service, like with this upgrade to a smart alarm system in High Wycombe. Here’s how Falcon gave a new homeowner peace of mind at the press of a button!
Mr S had just moved into a new property and it wasn’t just the decor he wanted to change. The home security system was old school and didn’t offer the protection he wanted for his family. Mr S knew he needed a trusted expert for such a vital job. Luckily he was just around the corner from Falcon in High Wycombe!
We sent one of our experienced professionals who did a thorough security survey of the home. With an expert eye he went over:
Every household is different, so our engineer also listened to Mr S to make sure our solution kept everyone safe and secure in their new home.
Life is busy and convenience was important to the family. We suggested upgrading the alarm control panel to one controlled by an app. Mr S also wanted a video doorbell and floodlights so he could see and speak to people at the front door no matter where he was at the time.
Falcon made an appointment for the installation and turned up on time. One of our three promises is “we will come when we say we will” and we stick to it! We upgraded the old system, fitted the new elements and tested it all. We then went over everything with the family until they were completely confident with their new smart home security. As always our engineers worked respectfully and finished with a thorough clean up, leaving nothing but a happy customer behind!
The family are now settling into their new address knowing it is completely protected. Filling the gaps in the home security system means everyone can enjoy their days and sleep soundly at night.
Mr S is enjoying the convenience of modern technology. The simple to use phone app controls the smart security system and notifications keep everyone in the loop. He’s much happier now he can see who’s at the door from anywhere! Life is easier when you have peace of mind in the palm of your hand!
Falcon have been Proudly Protecting Property in the Thames Valley for over 25 years. We combine cutting edge technology with first class customer service. Our SSAIB accreditation is your guarantee that you’re getting the best for your home and family security. Our many satisfied customers trust us because we make and keep three promises:
Following the announcement of another lockdown, we want to reassure our customers that we will continue to operate as an essential service.
Our engineers are wearing masks and gloves, providing a non-contact service, adhering to the social distancing rules. We will ask a few Covid-19 questions before entering your property.
Our office team will continue to operate remotely between 8:30-17:00 and are happy to assist with any queries you have.